GrandTech Hosting agrees to provide the services stated for the price agreed at any given time. We do not miss lead customers with hidden costs unlike many other web hosting companies.

All customers are responsible for monitoring their storage space and bandwidth transfer each month. Customers who go over the limit of their account will be sent an email with the option to either upgrade their account or reduce store and or storage. If customers continue to go over we will do everything possible to fix the problem. We do hold to right to ban accounts for continuous problems. If customers sign up for an account and cancel it within the first month they will still be charged for the full first month. There will be NO REFUND once we confirmed activation by email.

Renewal notices are emailed five days before the actual renew date in your account. We do not accept automatic payments. All accounts are set up on a pre-pay basis. GrandTech Hosting reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notify GrandTech Hosting to request for termination of services. We are based in USA and our websites currency is USD. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup. YOUR account will automatically renew at this length unless cancelled before hand and to continue you need to pay at least 1 day prior of your last day of current billing cycle. There are no fees for cancelled accounts but however we will only partially refund for the time have left.

If you cancel an account or plan bought on the monthly billing cycle GrandTech Hosting can not refund any payments made. All annual payments are non refundable once the 30 day money back guarantee has passed. The only time your annual plan will end is if your account does not comply with our terms of service/acceptable usage policy. Both monthly and annual payments are non-refundable if your account does not follow our terms of service/acceptable usage policy.

Customers must acknowledge that the amount of the services bought is based on customers agreement to pay the fee for the initial term or renewal term.

Any attempt to undermine or cause harm to a server or customer of GrandTech Hosting is strictly prohibited.

GrandTech Hosting will strongly react to any use or attempted use of an Internet account or computer without the owner’s authorization. Such attempts include ‘Internet scamming’ (tricking other people into releasing their passwords), password theft, security hole scanning, etc.

Any unauthorized use of accounts or computers by YOU, whether or not the attacked account or computer belongs to GrandTech Hosting, will result in action against YOU. Possible actions include warnings, account suspension or cancelation, as well as civil or criminal legal action, depending on the seriousness of the attack.

IMPORTANT NOTE – GrandTech Hosting has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below.

YOU may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are NOT limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, upload scripts (Rappidleach), pornographic content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by GrandTech Hosting to be unacceptable use of our services including abuse of server resources.

The intention of GrandTech Hosting is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If YOU violate this condition, YOU will be notified and given 48 hours to remedy the problem. Failure to do so will result in YOU being billed for the overages.

Traffic will go unmonitored until YOU reach the amount of quota allocated to YOUR specific PLAN. GrandTech Hosting will be the sole arbiter as to what constitutes a violation of this provision.

Customers agree to use our services under the Acceptable Usage Policy which is here by incorporated with this agreement. Customers agree that GrandTech Hosting hold the right to change their Acceptable Usage Policy at any time to meet web hosting standards and laws. Amendments to the AUP are effective on the earlier of GrandTech Hosting notice to Customer that an amendment has been made, or the first day of any Renewal Term that begins subsequent to the amendment. Customer agrees to cooperate with GrandTech Hosting reasonable investigation of any suspected violation of the AUP. In the event of a dispute between GrandTech Hosting and Customer regarding the interpretation of the AUP, GrandTech Hosting commercially reasonable interpretation of the AUP shall govern.

Unsolicited commercial advertisements (‘SPAM’) are not allowed in e-mail, and will likely result in account cancelation. GrandTech Hosting takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, YOUR account may be deleted.

The following activities are not allowed: SPAM, which includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain); Forging, altering or removing electronic mail headers – any domain sending stealth spam will be terminated without warning and without refund. Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account (‘mail bombing’); Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancelation. See the newsgroup or mailing list’s charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such; Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages.

NOTE – If YOU use the services of another provider to promote a website hosted by or through GrandTech Hosting (‘spamvertising’), then the provisions of the above policy shall apply as if the SPAM were sent through our servers.

(1.) COVERAGE – The 99.99% uptime guarantee depend on third parties hosting servers.

(2.) SERVICE LEVEL AGREEMENT (‘SLA’) & SPECIFICATIONS – GrandTech Hosting does not take any responsibility and liabilities for up time of any servers including domain name register servers and IPTV hosting servers. We have absolutely no control over them. If you have any concern pls contact them directly as we don’t have any direct contact details with them either.

(3.) GrandTech Hosting won’t be able to provide any refund incase any server is temporarily down or shut down permanently.

(4.) Credit shall not be provided to YOU in the event that you have any outage resulting from:

– scheduled maintenance as posted from time to time at GrandTech Hosting,

– your behavior or the performance or failure of your equipment, facilities or applications,

– circumstances beyond GrandTech Hosting’s reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration/transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site,

– YOU breaking any agreement policy in GrandTech Hosting’s ‘Terms & Conditions and AUP’ causing a machine to fail as a result.

Customer agrees to maintain a current copy of all content hosted by GrandTech Hosting not with standing any agreement by GrandTech Hosting to provide back up services.

Upgrades and other changes in GrandTech Hosting’s network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer’s hosted content and/or applications. GrandTech Hosting reserves the right to change its network in its commercially reasonable discretion, and GrandTech Hosting shall not be liable for any resulting harm to Customer.

GrandTech Hosting shall not be in default of any obligation under GrandTech Hosting Agreement if GrandTech Hosting failure to perform GrandTech Hosting obligation is due to any event beyond GTS Hostings’s control, including, without limitation, significant failure of a portion of GrandTech Hosting power grid, significant failure of GrandTech Hosting Internet, natural disaster, war, riot, insurrection, epidemic, strikes or oGrandTech Hostingr organized labour action, terrorist activity, or oGrandTech Hostingr events of a magnitude or type for which precautions are not generally taken in GrandTech Hosting

GrandTech Hosting provides technical support for YOU that encompasses within our area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our control panel interface, servers within our immediate responsibility and any other hosting related issues.

Customer agrees that GrandTech Hosting may suspend services to Customer without notice and without liability if: (i) GrandTech Hosting reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) GrandTech Hosting reasonably believes that the suspension of service is necessary to protect its network or its other customers, or (iv) as requested by a law enforcement or regulatory agency. Customer shall pay GrandTech Hosting reasonable reinstatement fee if service is GrandTech Hosting following a suspension of service under this subsection.

The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if GrandTech Hosting fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer’s written notice describing the failure in reasonable detail. The Agreement may be terminated by GrandTech Hosting prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability as follows: (i) upon five (5) days notice if Customer is overdue on the payment of any amount due under the Agreement; (ii) Customer materially violates any other provision of the Agreement, including the AUP, and fails to cure the violation within thirty (30) days of a written notice from GrandTech Hosting describing the violation in reasonable detail; (iii) upon one (1) days notice if Customer’s Service is used in violation of a material term of the AUP more than once, or (iv) upon one (1) days notice if Customer violates Section 5 (Customer Information) of this Agreement. Either party may terminate this agreement upon five (5) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.

If you break our terms of service/acceptable usage policy we hold the right to cancel any services. We will never cancel any services without trying our best to resolve the problem with you. However in extreme cases such as an account containing child pornography we hold the right to cancel services without any prior warning. We do not refund any accounts breaking our terms of service/acceptable usage policy. For example if we cancel your hosting account during your first month for breaching copyright, we will not refund you for the first month. This is to prevent people signing up for our services with the intention of breaching our terms.

The Agreement shall be governed by the laws of the State of Texas, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. The Agreement shall not be governed by the United Nations Convention on the International Sale of Goods.

GrandTech Hosting reserves the right to cancel a service at any time. All fees paid in advance of cancellation will be pro-rated and paid by GrandTech Hosting if we institutes our right of cancelation. Any violation of policies which results in extra costs billed to YOU.

Material accessible to you through GrandTech Hosting’s services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use GrandTech Hosting or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the GrandTech Hosting network. If YOU use a domain name in connection with GrandTech Hosting or similar service, YOU must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

GrandTech Hosting may offer subsequent promotional rates or special offers, the terms of which may or may not be more favorable than the terms and conditions for YOUR Services. Any such promotions or modifications shall not effect YOUR obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Different promotional fees and special offers may not be combined together.

We have various special promotions that include a domain name. The cost of this domain name is usually covered by the first month’s payment. As a result of this our promotions are not refundable and are not covered by our 30-day money back guarantee.

Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party’s name or trade mark without the other party’s prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. This Agreement may be amended only by a formal written agreement signed by both parties. The terms on Customer’s purchase order or other business forms are not binding on GrandTech Hosting unless they are expressly incorporated into a formal written agreement signed by both parties. A party’s failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party’s rights with respect to that provision or any other provision of the Agreement. A party’s waiver of any of its right under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the Agreement are not part of the Agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the Agreement: Fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the Agreement. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement. Customer may not transfer the Agreement without GrandTech Hosting’s prior written consent. GrandTech Hosting’s approval for assignment is contingent on the assignee meeting GrandTech Hosting’s credit approval criteria. GrandTech Hosting may assign the Agreement in whole or in part. This Agreement together with the Order and AUP constitutes the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replace any prior understanding or communication, written or oral.

GrandTech Hosting reserves the right to refuse service to anyone. YOU may only use GrandTech Hosting server for lawful purposes and our services may not be used for illegal purposes or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the United States of America, it is not permitted to reside on our servers. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes but not limiting material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: ‘Pirated Warez’, OGG, AVI, MPEG, ISO, ‘Hacker programs or archives’, ‘Copyrighted Digital Movie Copies (DIVX)’ and ‘Unlicensed MP3’. The designation of any materials as such described above is left entirely to the discretion of GrandTech Hosting management.

If illegal content or usage is found, the account will be suspended and/or terminated. YOU agree that GrandTech Hosting may disclose any and all YOUR information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification.

Regardless of the place of signing this agreement, YOU agree that for purposes of venue this contract is entered in Fremont, California, and any dispute will be litigated or arbitrated in Fremont, California. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Fremont courts. IN NO EVENT SHALL GrandTech Hosting’S MAXIMUM LIABILITY EXCEED FIVE HUNDRED ($500.00) DOLLARS.

All Digital products will be delivered through email with in 24 hours and In most cases, we send delivery emails within 4 hours if ordered during business hours, provided the product ordered is in stock.

We keep your personal information private and secure. When you make a purchase from GrandTech Hosting, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s)